Amazon.com: Customer reviews: Dell (C1760NW) Color Laser Printer Max Resolution (B&W) 600 dpi and (Color) 600 dpi Plain Paper Print
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  • Dell (C1760NW) Color Laser Printer Max Resolution (B&W) 600 dpi...
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Customer reviews

3.7 out of 5 stars
3.7 out of 5
542 global ratings
5 star
53%
4 star
11%
3 star
6%
2 star
8%
1 star
22%
Dell (C1760NW) Color Laser Printer Max Resolution (B&W) 600 dpi and (Color) 600 dpi Plain Paper Print

Dell (C1760NW) Color Laser Printer Max Resolution (B&W) 600 dpi and (Color) 600 dpi Plain Paper Print

byDell
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Top positive review

Positive reviews›
Luke Turner
5.0 out of 5 starsSatisfactory printer that can even work on Linux.
Reviewed in the United States on June 11, 2016
Satisfactory printer that can even work on Linux.

MY OPINION

I like this printer. It is worth the money I spent. I plan to keep it.

When I purchase an electro-mechanical gizmo like this, I see it as a risk. I could receive a malfunctioning unit and get the evasive run-around from customer support. That could have happened to me, but I got lucky (so far).

IMAGE QUALITY

The image quality is by no means perfect. At least this is so for someone like me who knows very little about advanced image control techniques (such as adjusting my computer’s color profiles and so on) that may radically improve the image quality from this printer.

Image problem 1: Printed images are darker than what I see on my video monitor. Printed images are also darker than a printed image of the same file, as printed by a professional art printing company (such as Fineartamerica.com).

Image problem 2: Some shades of green get printed more similar to one another than they’re supposed to be. So far, I have only noticed this problem pertaining to greens. But shades of other colors may also exhibit this problem, for all I know and have yet to discover.

Image problem 3: Glossy finish means the printed images will have restricted viewing angles on penalty of seeing too much glare from reflected light sources. But I suppose that’s just how it goes with all color laser/led printers.

Image problem 4: If one does observe the print from a glaring angle, one can notice straight lines in the image, artifacts of the paper transport mechanisms. But these lines are not streaks, and vanish from sight when viewing the image without glare.

To spite these problems, the image quality satisfies me. I only plan to print copies of my abstract art and promotional fliers on occasion. Color faithfulness is not a priority for this.

And again, the color and brightness accuracy problems might be solvable by an expert in digital image management, which I’m not.

PAPER HANDLING

I’ve printed about 20 sheets so far, and one got a small “dog-ear” fold in a corner. I find that acceptable.

INSTALLATION

My unit is configured as a local network printer for about 10 computers throughout my apartment. It uses the wireless network interface.

I was a bit baffled for awhile about how to connect the printer to the wifi. But printer setup menus tend to baffle me in general. The real mystery for me is always how to enter the wifi password or “key”. I have a vague memory of having to consult the internet to discover how to do it, as it seems I didn’t find any instructions in the documentation that came with the printer. Oh well. I got it done.

Connecting the printer to my computers was an adventure, not because of any serious problems. But because I’m the curious sort who wants to see whether I can connect the printer to a variety of operating systems. I successfully connected the printer to Windows 7 (32 and 64), Windows XP (32), OSX 10.5, and OSX 10.4, Linux Ubuntu 14.4.04 (64), Linux LXLE (32). (No luck with Windows 98. Ha ha.) The real adventure was the Ubuntu and LXLE. That took research.

***Windows 7***

Using the installation CD, Windows 7 connections went well. Except, for some mysterious reason, on my apartment-mate’s Windows 7 computer. After the install wizard completed, no icon for the printer appeared in the printer’s window. So I had Windows do the installing instead of the CD. That worked.

I refused to install the additional maintenance software, by un-checking all the boxes for such things in the final screen of the install wizard. I read somewhere that installing such stuff can set the printer to accept only proprietary Dell toner cartridges that are hella more expensive.

***Windows XP***

Ok. So, similarly with the Windows XP connections. Install CD does fine.

***OSX***

The OSX 10 connections require one to first run the install wizard on CD, then have OSX install the printer. Weird. The OSX installer on the Dell CD does not run automatically. You must open the CD, then open the folder appropriate to your version of OSX, then double click the .mpkg file to start that wizard. When that wizard completes, go to Apple Icon>System Preferences>Print & Fax. There you will find your printer listed. Click on it and install it for real.

***Linux***

There are no official Linux drivers for this Dell 1760nw. But since this Dell 1760nw is really just a re-packaged Xerox Phaser 6000B, the Linux drivers for that Xerox Phaser 6000B can be used to do the job. You just need to know the secrets of getting and installing that driver.

I therefore present those secrets, as instructions for the absolute Linux nubie. The instructions are for Ubuntu, but other Debain derivatives like LXLE seem to work very similarly.

>>>If you have a 64-bit Ubuntu:<<<

Start the text input (command line) terminal by pressing Ctrl+Alt+T at the same time.

A dark window will pop up and you will see the command line prompt there, a string of characters containing the user name and computer name, ending with something like “~$”.

Copy the following line of text from this document by highlighting it and pressing Ctrl+C at the same time:

sudo apt-get install libcupsimage2:i386

In the terminal window, paste the line at the terminal prompt by pressing Shift+Ctrl+V at the same time.

You should see that text in the terminal now, just after the prompt. If not, try the previous steps again until you do.

Now press Enter.

The terminal should now ask you for your password. Type your password and then press Enter.

Lines of text now appear in the terminal window, telling you it is doing things.

Eventually it shows a message about the amount of killobites or megabites it will use and asks whether you wish to continue. Type the letter Y and press Enter.

More lines of text appear until it shows the regular prompt again.

Now there are two more command lines to copy from this document and paste at the terminal prompt.

First, this one:

sudo apt-get install lib32stdc++6 lib32z1 lib32ncurses5 lib32bz2-1.0

[Update: for Ubuntu 16.04, use: sudo apt-get install lib32stdc++6 lib32z1 lib32ncurses5]

...and press Enter.

More lines of text…

Again, answer “Y”.

Then, this one:

sudo service cups restart

… and again press Enter.

2 or 3 lines of text and it returns to the regular prompt again.

You can close the terminal window now. Proceed to follow all the instructions in the 32-bit section below.

>>>If you have a 32-bit Ubuntu:<<<

Use your web browser (such as FireFox) to go to the following web page:

[Amazon deleted the link from this review. So if you need it, contact me.]

Click on the link that says:

Linux CUPS DEB print driver

...because this is the Linux driver “package” file.

On the page that loads, click the “accept” button to start the download.

Using your file browser, navigate to the folder into which that driver package file was downloaded. It is called “6000_6010_deb_1.01_20110210.zip”. It is a compressed file that needs to be extracted.

To extract it, Left-click the package file (or Right-click it if your left mouse button is your primary mouse button) to get the little “context” menu, then select and click “Extract Here”.

This produces a new folder called “deb_1.01_20110210”. Open that folder.

Now you see the actual driver package file called “xerox-phaser-6000-6010_1.0-1_i386.deb”.

Double-click that package file.

On Ubuntu systems, the Ubuntu Software Center window will now pop up. Wait for this window to display the information about the driver package. Then click the “Install” button.

You will at some point [except for Ubuntu 16.04] see a warning message about the driver package being of “bad quality”. On this message window, click the button that says “Ignore and Install”. The warning message is irrelevant in this case. Near as I can tell, it has to do with Xerox not identifying the author of the driver in a way that complies with Ubuntu rules. In any case, use of this driver has been implicitly sanctioned by members of the Ubuntu community forum who know about the warning.

If you are asked for your password, type it in and click the “Authenticate” button.

The Ubuntu Software Center program may or may not give you obvious confirmation that the driver package has been installed, other than the little “progress bar” completing and vanishing. In fact, after installation, the “Install” button may remain clickable, as if you have not really installed it. That's ok.

Now you can shut the Ubuntu Software Center window.

Now open the System Settings window (by clicking the side-bar icon of the cog with the red-handled wrench superimposed on it). In the middle section called “Hardware”, click on the “Printers” icon. Then click the fat, green plus symbol to add a printer.

The “Select Device” window will pop up. Click on the list item that says something like “Dell C1760nw Color ...” to highlight-select it. If your C1760nw is a network printer, then click on the list item that says “Network Printer” first, wait for the sub list to appear, then click on “Dell C1760nw Color...” to highlight-select it. Then click the “Forward” button.

A window will pop up saying it is “Searching for drivers.” It will vanish soon because it can't find any drivers automatically.

Then the “Choose Driver” window appears. It gives you the opportunity to pick a driver from a database, which is presented as a double level list. The first level is the manufacturer, or what it calls “Makes”. Scroll down to the bottom and click on “Xerox” and click on the “Forward” button. The second level is the “Models”. Pick “Phaser 6000b” (the “b” may be capitalized) and click on the “Forward” button. If “Phaser 6000b” is not on that list, then something went wrong with the installation of the driver package. Try repeating that part and then see if it gets on the list.

Now a “Describe Printer” window pops up, allowing you to name the printer as you please. Do so, or not, and then click the “Apply” button. (Note that it won't let you put spaces in the name. But you can use underscores to represent spaces, as most Linux geeks do.)
If successful, the process will notify you of the success by showing you a printer properties window that has, among other things, a button on it you can click to get a test page. Go ahead and click it. Retrieve the test page. It is now installed.
Read more
3 people found this helpful

Top critical review

Critical reviews›
EG
1.0 out of 5 starsIt printed nice for a while and it was cheap. Lots more to hate.
Reviewed in the United States on November 22, 2017
It's not that this printer doesn't have any virtues. It prints beautifully, and it is easy to find [warranty-voiding] aftermarket toner that is dirt cheap, and the printer itself is very affordable. But beautiful prints and aftermarket ink/toner is a given for nearly any new printer, and the negatives far outweigh the positives.

Here's that Bad:
1. Zero ability to print heavier weight paper. If you ever want to print on card stock or anything like that, forget it.

2. Wireless capability is there, but the set up is not for the faint of heart. If I didn't have a job working with computers, I'd have never been able to get it connected. The instructions are more what you'd call "guidelines." It was a cumbersome, time consuming, mind numbing, head banging, trial and error process to get it connected. Once I got it to work wirelessly, the connection was fragile at best. And within days, it seemed to decide that it didn't want to be wireless compatible anymore. I never got it to connect wirelessly again, and resigned myself to using the USB connection. In 2016 when I bought it, this is inexcusable.

3. After only a year, I got the dreaded error codes that you can find in the troubleshooting forums - the ones that poor unfortunate souls go to as a last resort. The answer is to call customer service. Their answer is that it's time for a new printer. Again, this is utterly inexcusable.

The fact that it can produce nice looking prints does not earn it any more stars. That's it's job, it's a minimum expectation. It would earn more stars by having more features, more utility, having existing features work at least as per instructions, and by not getting a catastrophic error code while it is still young. This printer has no features, no utility, existing features (wifi) do not work, or are very difficult to get to work, and it dies young.

For me, this is a total fail. Spend $50-100 more and get some utility and longevity out of your printer!
Read more
13 people found this helpful

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From the United States

Luke Turner
5.0 out of 5 stars Satisfactory printer that can even work on Linux.
Reviewed in the United States on June 11, 2016
Verified Purchase
Satisfactory printer that can even work on Linux.

MY OPINION

I like this printer. It is worth the money I spent. I plan to keep it.

When I purchase an electro-mechanical gizmo like this, I see it as a risk. I could receive a malfunctioning unit and get the evasive run-around from customer support. That could have happened to me, but I got lucky (so far).

IMAGE QUALITY

The image quality is by no means perfect. At least this is so for someone like me who knows very little about advanced image control techniques (such as adjusting my computer’s color profiles and so on) that may radically improve the image quality from this printer.

Image problem 1: Printed images are darker than what I see on my video monitor. Printed images are also darker than a printed image of the same file, as printed by a professional art printing company (such as Fineartamerica.com).

Image problem 2: Some shades of green get printed more similar to one another than they’re supposed to be. So far, I have only noticed this problem pertaining to greens. But shades of other colors may also exhibit this problem, for all I know and have yet to discover.

Image problem 3: Glossy finish means the printed images will have restricted viewing angles on penalty of seeing too much glare from reflected light sources. But I suppose that’s just how it goes with all color laser/led printers.

Image problem 4: If one does observe the print from a glaring angle, one can notice straight lines in the image, artifacts of the paper transport mechanisms. But these lines are not streaks, and vanish from sight when viewing the image without glare.

To spite these problems, the image quality satisfies me. I only plan to print copies of my abstract art and promotional fliers on occasion. Color faithfulness is not a priority for this.

And again, the color and brightness accuracy problems might be solvable by an expert in digital image management, which I’m not.

PAPER HANDLING

I’ve printed about 20 sheets so far, and one got a small “dog-ear” fold in a corner. I find that acceptable.

INSTALLATION

My unit is configured as a local network printer for about 10 computers throughout my apartment. It uses the wireless network interface.

I was a bit baffled for awhile about how to connect the printer to the wifi. But printer setup menus tend to baffle me in general. The real mystery for me is always how to enter the wifi password or “key”. I have a vague memory of having to consult the internet to discover how to do it, as it seems I didn’t find any instructions in the documentation that came with the printer. Oh well. I got it done.

Connecting the printer to my computers was an adventure, not because of any serious problems. But because I’m the curious sort who wants to see whether I can connect the printer to a variety of operating systems. I successfully connected the printer to Windows 7 (32 and 64), Windows XP (32), OSX 10.5, and OSX 10.4, Linux Ubuntu 14.4.04 (64), Linux LXLE (32). (No luck with Windows 98. Ha ha.) The real adventure was the Ubuntu and LXLE. That took research.

***Windows 7***

Using the installation CD, Windows 7 connections went well. Except, for some mysterious reason, on my apartment-mate’s Windows 7 computer. After the install wizard completed, no icon for the printer appeared in the printer’s window. So I had Windows do the installing instead of the CD. That worked.

I refused to install the additional maintenance software, by un-checking all the boxes for such things in the final screen of the install wizard. I read somewhere that installing such stuff can set the printer to accept only proprietary Dell toner cartridges that are hella more expensive.

***Windows XP***

Ok. So, similarly with the Windows XP connections. Install CD does fine.

***OSX***

The OSX 10 connections require one to first run the install wizard on CD, then have OSX install the printer. Weird. The OSX installer on the Dell CD does not run automatically. You must open the CD, then open the folder appropriate to your version of OSX, then double click the .mpkg file to start that wizard. When that wizard completes, go to Apple Icon>System Preferences>Print & Fax. There you will find your printer listed. Click on it and install it for real.

***Linux***

There are no official Linux drivers for this Dell 1760nw. But since this Dell 1760nw is really just a re-packaged Xerox Phaser 6000B, the Linux drivers for that Xerox Phaser 6000B can be used to do the job. You just need to know the secrets of getting and installing that driver.

I therefore present those secrets, as instructions for the absolute Linux nubie. The instructions are for Ubuntu, but other Debain derivatives like LXLE seem to work very similarly.

>>>If you have a 64-bit Ubuntu:<<<

Start the text input (command line) terminal by pressing Ctrl+Alt+T at the same time.

A dark window will pop up and you will see the command line prompt there, a string of characters containing the user name and computer name, ending with something like “~$”.

Copy the following line of text from this document by highlighting it and pressing Ctrl+C at the same time:

sudo apt-get install libcupsimage2:i386

In the terminal window, paste the line at the terminal prompt by pressing Shift+Ctrl+V at the same time.

You should see that text in the terminal now, just after the prompt. If not, try the previous steps again until you do.

Now press Enter.

The terminal should now ask you for your password. Type your password and then press Enter.

Lines of text now appear in the terminal window, telling you it is doing things.

Eventually it shows a message about the amount of killobites or megabites it will use and asks whether you wish to continue. Type the letter Y and press Enter.

More lines of text appear until it shows the regular prompt again.

Now there are two more command lines to copy from this document and paste at the terminal prompt.

First, this one:

sudo apt-get install lib32stdc++6 lib32z1 lib32ncurses5 lib32bz2-1.0

[Update: for Ubuntu 16.04, use: sudo apt-get install lib32stdc++6 lib32z1 lib32ncurses5]

...and press Enter.

More lines of text…

Again, answer “Y”.

Then, this one:

sudo service cups restart

… and again press Enter.

2 or 3 lines of text and it returns to the regular prompt again.

You can close the terminal window now. Proceed to follow all the instructions in the 32-bit section below.

>>>If you have a 32-bit Ubuntu:<<<

Use your web browser (such as FireFox) to go to the following web page:

[Amazon deleted the link from this review. So if you need it, contact me.]

Click on the link that says:

Linux CUPS DEB print driver

...because this is the Linux driver “package” file.

On the page that loads, click the “accept” button to start the download.

Using your file browser, navigate to the folder into which that driver package file was downloaded. It is called “6000_6010_deb_1.01_20110210.zip”. It is a compressed file that needs to be extracted.

To extract it, Left-click the package file (or Right-click it if your left mouse button is your primary mouse button) to get the little “context” menu, then select and click “Extract Here”.

This produces a new folder called “deb_1.01_20110210”. Open that folder.

Now you see the actual driver package file called “xerox-phaser-6000-6010_1.0-1_i386.deb”.

Double-click that package file.

On Ubuntu systems, the Ubuntu Software Center window will now pop up. Wait for this window to display the information about the driver package. Then click the “Install” button.

You will at some point [except for Ubuntu 16.04] see a warning message about the driver package being of “bad quality”. On this message window, click the button that says “Ignore and Install”. The warning message is irrelevant in this case. Near as I can tell, it has to do with Xerox not identifying the author of the driver in a way that complies with Ubuntu rules. In any case, use of this driver has been implicitly sanctioned by members of the Ubuntu community forum who know about the warning.

If you are asked for your password, type it in and click the “Authenticate” button.

The Ubuntu Software Center program may or may not give you obvious confirmation that the driver package has been installed, other than the little “progress bar” completing and vanishing. In fact, after installation, the “Install” button may remain clickable, as if you have not really installed it. That's ok.

Now you can shut the Ubuntu Software Center window.

Now open the System Settings window (by clicking the side-bar icon of the cog with the red-handled wrench superimposed on it). In the middle section called “Hardware”, click on the “Printers” icon. Then click the fat, green plus symbol to add a printer.

The “Select Device” window will pop up. Click on the list item that says something like “Dell C1760nw Color ...” to highlight-select it. If your C1760nw is a network printer, then click on the list item that says “Network Printer” first, wait for the sub list to appear, then click on “Dell C1760nw Color...” to highlight-select it. Then click the “Forward” button.

A window will pop up saying it is “Searching for drivers.” It will vanish soon because it can't find any drivers automatically.

Then the “Choose Driver” window appears. It gives you the opportunity to pick a driver from a database, which is presented as a double level list. The first level is the manufacturer, or what it calls “Makes”. Scroll down to the bottom and click on “Xerox” and click on the “Forward” button. The second level is the “Models”. Pick “Phaser 6000b” (the “b” may be capitalized) and click on the “Forward” button. If “Phaser 6000b” is not on that list, then something went wrong with the installation of the driver package. Try repeating that part and then see if it gets on the list.

Now a “Describe Printer” window pops up, allowing you to name the printer as you please. Do so, or not, and then click the “Apply” button. (Note that it won't let you put spaces in the name. But you can use underscores to represent spaces, as most Linux geeks do.)
If successful, the process will notify you of the success by showing you a printer properties window that has, among other things, a button on it you can click to get a test page. Go ahead and click it. Retrieve the test page. It is now installed.
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EG
1.0 out of 5 stars It printed nice for a while and it was cheap. Lots more to hate.
Reviewed in the United States on November 22, 2017
Verified Purchase
It's not that this printer doesn't have any virtues. It prints beautifully, and it is easy to find [warranty-voiding] aftermarket toner that is dirt cheap, and the printer itself is very affordable. But beautiful prints and aftermarket ink/toner is a given for nearly any new printer, and the negatives far outweigh the positives.

Here's that Bad:
1. Zero ability to print heavier weight paper. If you ever want to print on card stock or anything like that, forget it.

2. Wireless capability is there, but the set up is not for the faint of heart. If I didn't have a job working with computers, I'd have never been able to get it connected. The instructions are more what you'd call "guidelines." It was a cumbersome, time consuming, mind numbing, head banging, trial and error process to get it connected. Once I got it to work wirelessly, the connection was fragile at best. And within days, it seemed to decide that it didn't want to be wireless compatible anymore. I never got it to connect wirelessly again, and resigned myself to using the USB connection. In 2016 when I bought it, this is inexcusable.

3. After only a year, I got the dreaded error codes that you can find in the troubleshooting forums - the ones that poor unfortunate souls go to as a last resort. The answer is to call customer service. Their answer is that it's time for a new printer. Again, this is utterly inexcusable.

The fact that it can produce nice looking prints does not earn it any more stars. That's it's job, it's a minimum expectation. It would earn more stars by having more features, more utility, having existing features work at least as per instructions, and by not getting a catastrophic error code while it is still young. This printer has no features, no utility, existing features (wifi) do not work, or are very difficult to get to work, and it dies young.

For me, this is a total fail. Spend $50-100 more and get some utility and longevity out of your printer!
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Daryl Pollak
5.0 out of 5 stars Great small footprint laser printer.
Reviewed in the United States on September 13, 2014
Verified Purchase
Have purchased two of these printers. One to replace my old tired color laser and one to replace my father's ink jet.

First of all, LED and Laser printers use the exactly same technology to print the page. Only the light source to create the image on the drum is different. Other than that, they are essentially the same. Don't let it be the determining factor in buying a printer.

The printer is fairly loud for a laser, but no where near as loud as an inkjet. It doesn't have a dedicated paper tray, which I shouldn't complain about because of how tiny the footprint is. It will fit anywhere an inkjet will. Lastly, you must connect via USB to set up the wireless, which I suppose is not a huge issue but seemed kind of strange. Then again, you only initially set it up once, so I guess it's pretty minor.

The positives? Very fast and once it's set up it's done. I connect multiple devices via wifi and it always works. It always wakes up and prints. It draws very little power in stand by mode, so I can leave it on all the time. So it's very quick to warm up and fast to print, and those are big positives. Print quality is very good to outstanding. At 600 x 600dpi, black looks very good, but there are 1200dpi printers that do much better. You can't really tell unless you put them side-by-side though. The color output is outstanding. Service from Dell has been outstanding. The printer I use developed squeaky feed rollers after a couple of months and Dell shipped a replacement out at no cost--no questions asked. And the new one has been running problem free.

The original toner it shipped with lasted about 800 pages and the color about 700. This is exactly what is claimed by Dell. I have used $80 compatible replacement toner cartridges which are rated at 2,000 pages and that's about what they last too. Comparing this cost to inkjets, that works out to about 1/4th the cost of consumables comparing compatible toner to refilled ink cartridges (if you buy new consumable I would expect the difference to be even better). As for the drum and toner, they are not serviceable and should last 30-35K pages, or 3 years at 1,000 pages a month (6 years at 500 pages a month).

This is a great choice as a printer for home or light-duty office printing where you need a small footprint printer.
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GC0110
4.0 out of 5 stars A decent machine in speed, quality and price.
Reviewed in the United States on July 11, 2016
Verified Purchase
A pretty good printer overall. It's compact and light, which I like. It prints at a decent speed, if you don't mind it every so often stopping to 'refresh' itself. I'm still figuring out the toner cost, but it's much cheaper than the last laser color printer I had which I'd have liked to have blasted out of a Cannon as a way to get rid of the piece of junk. With Brand X refill cartridges, it's something like $15./1400 pages. The prior laser's cartridges were ~$90./2,000 pages.

Where the Dell falls down a bit, and where it lost a star: the amount of paper it holds is not much. The multi-purpose tray for envelopes and what not is finicky as to how it's placed, and you have to fiddle a bit to get it properly aligned. It also doesn't take ever so slightly heavier card stock, maybe 24-30 lb. paper; it won't feed properly. The toners are located on the right side of the printer, and gee whiz, it's against the right side of my desk so I have to rotate it 90 degrees every time to put in new toners. I also have it near the floor level on a printer stand, and the indicator lights and LED display are not that big or easily visible from such a distance, so I have to kneel down to see what it's saying. The 'remaining toner' button on the printer supplies menu never works, as to giving a percentage, and it just shows a vaguer bar graph on the machine itself. And for some reason Dell feels it necessary to blast its printer menu across my laptop every time I turn it on. There's probably a way to get it not to do so, but I'm not that tech savvy, nor do I like wasting my time on fighting such arrogance and egotism. Why can't they just hide it like every other printer does, inside some menu somewhere? The plastic used in the machine feels very flimsy and cheap too.
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Don't Panic
5.0 out of 5 stars This printer does everything better and more efficiently.
Reviewed in the United States on January 27, 2018
Verified Purchase
This is an awesome home office color laser. I have been waiting a long time for a color laser this size to be affordable and am bummed that I waited as long as I did to migrate back to laser from inkjet. "Ef" Epson and other inkjet mfgr's who monetize you through overpriced ink and firmware updates designed to bork your ink and make you buy more. Also, while I'm at it, EF smeared page edges, buying overpriced "heavy stock" to prevent smearing, wet, curled pages, perpetual streaks, head cleaning, "cartridges no recognized"... EF INKJETS!

This printer does everything better and more efficiently. I am utterly impressed with the size (small), price, speed, noise levels and quality of prints. Same quality as my multi-thousand dollar business class color laser at work that fills half a room.

Pros:
- price
- size
- low noise
- clean, crisp paper (as opposed to curled up wet sheets from an inkjet)
- cartridge life/price (aftermarket replacements available)
- quick start-up
- flawless Wi-Fi performance
- 150 page paper handler
- can use regular, cheap copy stock

Cons:
- overall print speed slow for a laser (still much better than inkjet)
- awkward single-sheet feeder for envelopes, labels, etc.
- not multifunction (but with phone-based scanners and print-to-Wi-Fi, who cares)

Compared to an inkjet this printer is a total win. Same price or less, faster, cleaner prints with no smeared edges, streaking or curled pages. I bought this coming from a top of the line Epson XP-610 and I would never EVER go back. After spending $40 for ink and then having a forced firmware update deliberately kill the cartridges less than a week later I can honestly say Epson made an enemy for life.

Compared to other color lasers in this class, the Samsung seems to get better reviews, but is also more than double the price. Thanks, but no thanks. This is plenty good for everything I need to do in my home office. I have had zero issues with this printer. One of the best purchases I have made for my home office.
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E_D_N
2.0 out of 5 stars I was disappointed. This Dell is lightweight
Reviewed in the United States on October 7, 2016
Verified Purchase
Initially bought this printer on sale here to replace my broken Dell 2130CN printer, and I have to say, I was disappointed. This Dell is lightweight, plasticky, and flimsy.. and the output leaves a lot to be desired. Nothing like the 2130Cn which feels like a robust, heavy-duty industrial machine next to it.

About the output: Text is fine, but graphics and especially photo output is simply unacceptable. Yes, these are not meant to be photo printers (get an Inkjet), but any color laser printer should be able to print out at least, decent to presentable photos.

Well, it simply is not the case for the Dell. Streaks, blotches, faded blocky colors, etc... a far cry from the 2130CN, which, though at a different price class, delivered vibrant quality photos.

Not only that, but the output is slow -- in fact, it seems slower than advertised. Additionally, there are very few options available to configure and tailor your print beyond your basic "portrait" vs "landscape", "color" vs "b&w", etc…

Do yourself a favor and buy the HPM452nw instead. Especially at its current sale price ($149), it's a great value.

In comparison, the HP M452nw feels like a solid and robust office laser printer with the output to match. Text is crisp, graphics and colors are vibrant and photo output is great and a match for my older 2130CN output.

There MANY output, paper, color, photo, ink, etc… output option whether you choose the HP or Windows print menu and the printing is snappy and quick.

Setting up was a breeze with the provided software. WIFI setup was a breeze as well, along with the HPConnect account creation, etc…

ADDITIONALLY, and this is huge, HP has a TRADE-IN PROMO until Dec. 31, 2016. They will give you up to $200 for your old (working or not) printer if you buy a new HP Printer.

[...]
They took in my 5-year old, no longer working Dell 2130CN for a $75 trade-in, which means that I only paid $75 for this HP M452nw. Can't beat that.

HP Laserjet Pro M452nw Wireless Color Printer, (CF388A)

This is my first HP printer and I will most likely keep on buying HP printers from now on. Disappointed in the Dell and have to return it.
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SWA
1.0 out of 5 stars DOA products happen; Mysterious error codes and support failures shouldn't
Reviewed in the United States on December 17, 2016
Verified Purchase
The printer arrived in an apparently undamaged box, albeit one that appeared to have been opened before. I prepared the printer for use following directions in the quick start guide. The directions for setting the printer up to use wi fi say to install the printer software and drivers on a computer first, then turn the printer on and watch for a blinking blue light above the small LCD display, then connect. Immediately after turning the printer on, I instead saw a blinking red light and Error Code 007-371 with a message to try again and if the error repeats, contact Dell Support. The error repeated. I tried unplugging, plugging back in, starting again. I also tried connecting with USB. Setup of any kind was impossible. Whatever the error code signifies is serious and the printer will do nothing but show the error code until whatever is wrong is fixed..

I looked in the accompanying documentation and online for what the error code indicates. In the manual, 007-371 is among a very long list of error codes for this printer for which no explanation of any kind is offered. Online, I found a forum post for that error code on an older Dell printer. That post indicated some kind of problem with the printhead assembly, and said disassembly of the printer and repositioning of the printhead was necessary. I was not about to undertake anything like that. So, I went to Dell Support on the Web.

The young man at Dell Support who tried to help me in a chat session was polite but clearly a screener who knew little about the printer or troubleshooting the printer. On seeing my description of the problem and the error code there was a lengthy pause followed by a question: Did I plug the printer directly into a wall outlet? (Answer: yes.) He failed to answer my direct question about what, exactly, the error code means. When I asked a second time, he took a time out to talk to someone else. When he came back he said he was escalating the problem to a higher level of support and that I would receive an e-mail in 24 hours. That was on a Friday. Shortly after closing the chat session I received an e-mail from the screener saying if he could help in any other way to e-mail him. Twenty four and a half hours later, with no sign of an e-mail from a higher level of support at Dell, I sent an e-mail to the screener. Two hours after that with nothing more from Dell Support at any level I went to Amazon seeking to return the printer. That, I'm glad and relieved to say, went off without a hitch.

I'm rating this printer one star mainly due to dissatisfaction with Dell's lack of documentation for the error code and a support setup that failed to say just return it when that clearly was the only proper solution. I'm sure that if an explanation for the error code had been available to the screener, he or his supervisor would've just told me to send it back.
My wife belatedly told me today that we had gotten two or three messages on our home phone from Dell Support, the first apparently having been during the week following my support chat session. Whoever left the messages said they couldn't e-mail me because they did not have a working e-mail address. That's hard for me to understand because, before getting to where I could chat with support, I had to fill in a Web page form on Dell's site with my name, address, phone number, e-mail address, printer model, serial number, and so on. And, Dell's screener was able to e-mail me back after the chat session without any problem. My only guess is that Dell's higher level of support didn't think of looking on Dell's Web site form to check my e-mail address, or else isn't aware there's a form on the site where my e-mail address could be checked.
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Jim
5.0 out of 5 stars Excellent Quite Reasaonbly Priced Dell Color Laser Printer
Reviewed in the United States on December 12, 2016
Verified Purchase
So far this Dell color laser printer is excellent. Dell's OEM CD installed the printer driver and software onto both my Windows 7 desktop and my Windows 10 laptop computers so that it works fully featured and flawlessly on both machines. I installed it via the suppplied USB cable but also provided are wireless and ethernet facilities.The printer warms up quickly, much more rapidly than my previous and expired color laser printer, and prints much more quietly. Dell's software allows for control over essentially every conceivable printer function and adjustment. Out of the box the color rendition is much better than I had expected for a printer in this price range and it is difficult to discern any difference between the original and the printed item. Text printing output also is excellent, producing clear and sharp characters.

Prior to having laser printers I have had dot matrix and inkjet printers and this Dell is a vast improvement over both. With my HP inkjet printers I had constant problems with ink cartridges clogging even when used comparatively frequently and attempting to clean them resulted in deterioration of print quality and often complete failure, with replacement cartridges being outrageously expensive. I tried refilling them with usually much less than satisfactory results. In my experience laser toner cartridges will not become problematic even if they are unused for years, and overall the cost of use is much less than with inkjet machines and laser print is water-fast, unlike ordinary inkjet output. Also, despite this Dell printer being comparatively low priced it has a printing duty capacity which makes it useable even for many business applications.

Thanks to Amazon this Dell printer is a tremendous bargain, and it arrived only two days after being shipped, using Amazon's Standard shipping service.
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Tunnelboy
5.0 out of 5 stars What a deal! Low cost toner too!
Reviewed in the United States on April 29, 2016
Verified Purchase
We've been through TWO Brother Color Laser printers. One that cost almost $1000. Both of them bombed pretty quickly. We spent $150 each replacing the drum units, around $80 PER COLOR for toner, and the end result is a streaky and ghosting mess. We searched and performed every known fix we could find and nothing would fix it. After thousands of dollars in drums and toner, I've had enough. Especially with Brother.

So I checked this one out. It was very inexpensive, and I researched ahead of time how much the toner was (a 4 color set was 1/2 the price of a single Brother color! Less than $30 for 4 colors). Was skeptical, but I'm now in about 300-400 full color copies and it is near perfect!

Someone else mentioned trouble setting up. We're actually using Ethernet instead of WiFi, so we didn't have to hook it up to USB first. We simply plugged in the Ethernet cable, and the software found it almost immediately and we were done. There IS a Wifi WPS button right on the thing, so maybe that would work if you didn't want to connect it to your computer first?

The size is fairly small and very square which I like. Not a lot of things protruding that can break off (did I mention that on our $1000 Brother, the feed tray broke off in a matter of a few weeks?). The paper tray IS a little flimsy, and I would have liked to have seen that tucked inside the main printer. Instead it sticks out exposed to dust, desk debris, etc. And you can't close the front door (as you see it in the picture above) with paper in the tray.

Start-up is extremely quick. Almost seems like an inkjet where you can start it and print right away. No fans and cool to the touch everywhere except on the top where it's slightly warm. It does go to sleep quickly which I guess is a good thing.

The toner cartridges are actually mounted on the right side of the printer. Very unusual. It IS kind of a minor annoyance depending on where you put the printer. You need access to the front of course, and with the carts on the side, you'll inevitably need to open the side panel, so if you put the printer in a spot where you can't get to the side, you'll need to move the thing around to get to it. And the weirdest looking toner cartridges I've ever seen! But really simple to insert and replace. They just click in.and out with no mess. The start cartridges that came with it are almost all done for. We've replaced the yellow and cyan about 100 copies ago. We're using non-OEM cartridges and there is ZERO difference in color.

If there are any negatives, I'd say that it's a slow one. Compared to the Brother printers, 5 copies would come out one after another. This one spits out 1, then there is like a 10-15 second pause, then another. And it spits out slow. But for us, this didn't cause a single bit of inconvenience.

The other is that the output has a slightly "waxy" appearance. If you remember when color copiers first appeared at copy centers, they had that waxy, shiny appearance. It's not as bad as those old days, but if you're printing promotional things like flyers or something like that, I don't know if it would cut the mustard. There is a slight sheen. Maybe I'm exaggerating it. For us, again no problem whatsoever.

I'm almost tempted to buy another for backup. With my personal horror story with the Brother printers, and what I've read here with HP, I'm thrilled I finally found something I don't have to mess with and spend ridiculous amounts of money on.
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Doug Wilson
3.0 out of 5 stars Very Disappointing Setup Experience and More
Reviewed in the United States on June 24, 2018
Verified Purchase
Seriously, Dell? This is the best you can do? How are the mighty fallen.

First of all, the printer is significantly smaller and lighter than my last Dell laser. It looks great with the front paper-loading door closed -- nice and clean. So enjoy it for a few seconds before loading paper because once paper is loaded, the door has to stay open.

Yes, you read that correctly. Once you load normal, letter-size paper (or longer) you cannot close the door. It sticks out a good 4 inches, just collecting dust on the top sheet (dust, hair, etc which will of course be pulled into the printer the next time you print, fouling up the works) and waiting to be snapped off by casual passers-by. Who engineered this thing? Ridiculous.

Now the setup. While there are lots of "Very Important Information" sheets and booklets and inserts and what-have-you included, none of it is actually important at all. What's important is setting up the printer, loading paper, and connecting to it to print. On all of these points, you're pretty much on your own. I've got about 30 years software development and IT experience, so I was able to make it work. Good luck, laymen!

If you're able to find the WiFi setup menu, find and select your network, and laboriously enter your passphrase one character at a time, using up/down arrows (super fun!), you'll enjoy helpful prompts like "recycle your printer to save settings". Ummm ... OK, I'll bite. Is there a button or menu selection somewhere to do that? Or do you mean that I should power it off and then back on? But if I do that and it's *not* what you meant, I risk losing the 10 minutes it took me to enter my passphrase with those charming up/down arrows. Or should I just take this piece of crap to the dump and *literally* recycle it. Ah, well. "The valiant taste of death but once." Off and back on it is, and it appears to have worked. BTW, a configuration article on Dell's online support site suggests that you "press the WPS (Wi-Fi Protected Setup) button", but ... wait for it ... there *IS* not WPS button! There's a WPS selection in one of the menus, which I assume is what you'd select, but by this point I had decided just to go the manual setup route. Dell, you suck.

Now it's time to load the paper ... and discover after a lot of trial and error (and pulling and prodding and cursing) that the door won't close when there's paper loaded. Again, Dell, you suck. No mention of this in the "very important documents" (or in the user's manual that I finally looked up on Dell's support site). I wouldn't have ordered this thing, if that had been honestly made clear.

If you can get past all this, the printer seems fine. It prints. The prints look nice. The WiFi works. But that's all table stakes. If you sell a WiFi laser printer that doesn't print or that makes crappy prints or that doesn't work over WiFi, you're not going to be around long. What's really important -- what DIFFERENTIATES you from all the other WiFi laser printer makers -- is the experience of setting up and using your printer. At this, Dell fails miserably and inexcusably. After years and years, multiple laptops, desktops, monitors, printers, etc, this will be my last Dell purchase. I've had enough.
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